The person who fills this front-line position must be a positive-minded self-starter who enthusiastically connects library members with resources and services they need. This professional position involves collection management, processing, and cataloging duties and overseeing basic circulation operations. The Librarian I trains staff in customer service and computer tasks associated with the friendly and effective delivery of library services and is responsible for supervising membership staff and their efficient application of day-to–day circulation processes along with other activities described below.
Position responsibilities included, but are not limited to:
Efficient daily operations of membership, circulation, and volunteer services
Train and supervise a knowledgeable team of membership staff and volunteers
Achieve and sustain excellence in customer service through training, directing, modeling, and motivating staff to ensure a friendly, customer-centered focus
Ensure financial process of cash handling, making deposits, and completing operations reports in accordance with established standards
Explain and maintain library policies and procedures to staff and the public
Provide supervision and backup for all circulation transactions, including processing holds, circulating resources, issuing library cards, shelving, and related activities
Provide stellar customer service by assisting members using Library resources and services, including computers, databases, research and referral, and reader’s advisory
Supervision of specialized circulation duties such as Interlibrary loan, Books by Mail, over-dues, billing, reciprocal borrowing and patron accounts
Respond to and resolve patron issues, including account questions and policy enforcement
Use and management of MARC bibliographic records according to nationally accepted technical standards and participate in related bibliographic activities
Coordinate technical and circulation operations with other library services and functions
Recommend bibliographic maintenance standards in an automated environment
Supervise purchasing, receiving, processing and classification of books and resources
Assigns appropriate Dewey Decimal Classification numbers to resources and performs original cataloging as required
Provide technology training to staff and library members as needed
Support library programming and outreach services
This position reports to the Librarian III and is the supervisor in charge in the absence of the Director and Librarians III and II. The Librarian I position is responsible for conveying and carrying out the Library’s Mission and Vision Statements, Objectives and Customer Service Program.
A Master’s Degree in Library Science or current enrollment(MLS, MALS, MLIS) in a graduate library program accredited by the American Library Association and at least two years of previous customer service experience is required. Must be able to: work nights and weekends, meet FEMA requirement for NIMS certification, and possess a valid Florida driver’s license. Every New Port Richey employee is required to fill out a Disaster Response Survey and is subject to being required to report to work during a declared disaster. EOE/DFWP.
Physical address where the job position is located.
Applications can be downloaded at www.citynpr.org/jobs and emailed to firstname.lastname@example.org or sent/dropped off to 5919 Main St., New Port Richey, FL 34652