Job: Library Service and Technology Guide (Tier Two)

General Information
Position:
Library Service and Technology Guide (Tier Two)

Number position available:
1

Compensation:
$36,129.60 - $57,803.20

Job Category:
Reference & Public Services

ALA:
Position DOES NOT require a Master's degree from an ALA accredited program.

Description:
  • Provides front-line customer service assistance via phone, email or in person to internal and external customers. Provides direction, promotion of and instruction in accessing and using the Library’s automated circulation system, computerized databases, library related software, e-book and digital magazine platforms, general office equipment.
  • Manages customer accounts, including Library care registration, fines and fees within the integrated library system. Counts and balances cash drawer and makes deposits as required.
  • Performs troubleshooting and instruction on a variety of hardware, software and general office equipment.
  • Maintains digital literacy awareness and education.
  • Manages meeting rooms, study rooms and computer usage.
  • Maintains knowledge of and practices adherence to library and county policies and procedures, rules and practices.
  • Assumes in-charge responsibilities for routine daily operations of an agency, building and grounds as assigned.
  • Executes performance management duties to include but not limited to: training, coaching, documenting and evaluating performance of subordinate staff.
  • Creates class content for new instructional programs. Delivers training classes and one on one instruction to library users and fellow staff members.
  • Performs other related duties as required.

Education:

Bachelor’s degree from an accredited college or university;

and

Two years of experience providing instruction in accessing and using the Library’s automated circulation system, computerized databases, library related software, e-book and digital magazine platforms, general office equipment;

and

Possession of a valid Driver’s License.


Multilingual:
N/A

Job open date:
11-02-2018

Application deadline:
11-16-2018

Apply at:
https://www.jobaps.com/Hillsborough/

Additional information
Library Type:
  • Public Libraries

Job Type:
Full-time

Job Location

Physical address where the job position is located.

Job Place:
Tampa-Hillsborough County Public Library

Job Location:
Central Florida

Address:
102 E. 7th Ave

City:
Tampa

Zip:
33602

County:
Alachua


Institution Information
Institution Name :
Tampa-Hillsborough County Public Library

Address:
102 E. 7th Ave

City:
Tampa

State:
FL

Zip:
33602

Contact Information / How to apply
Contact Name:
Cheryl Wolfe

Contact Email:
wolfec@hillsboroughcounty.org

Contact Phone:
813.273.2667

Contact Fax:

How to apply

To apply, please go to https://www.jobaps.com/Hillsborough/

to complete the application on line and get your name on the Civil Service list for Library Service and Technology Guide (Tier Two).


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