This employee is responsible for shelving and stack maintenance of library materials, providing assistance at service desks and other library departments as needed, and creating a positive customer service experience for all library users.
The list of essential functions, as outlined herein, is intended to be representative of the major tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. Specific tasks on a day-to-day basis will reflect the overall areas of expertise for this position.
Knowledge, Skills, and Abilities:
Pleasant, outgoing personality that likes responding to and taking care of people.
Enthusiastic self-starter with the ability to perform duties with moderate supervision following established procedures and deadlines.
Follows established procedures and deadlines while demonstrating a positive attitude in all situations with members and library peers.
Ability to use computer technology, library automation systems and office equipment.
Familiarity with using Microsoft Office products.
Ability to produce and maintain accurate records.
Ability to communicate easily and clearly on the phone, in person, and in written correspondence.
Ability to communicate effectively, patiently, and courteously with City employees, the Library Advisory Board, library members and other community members.
Knowledgeable of general office skills and tools including various technologies such as laptops, computers, e-readers, and audio visual equipment.
Ability to learn and implement Library systems and procedures.
Ability to use equipment such as: computer, modem, typewriter, adding machine, microfiche reader, paper cutter, fax, copier, telephone and postage meter.
Ability to handle multiple activities or interruptions at once and to work positively and effectively within a team model.
Skill in attention to detail and accuracy.
TRAINING, CERTIFICATIONS, AND EXPERIENCE:
High school diploma or GED. One year of quality customer service experience.
Must be able to work nights and weekends. Weekly work schedule may vary due to demand staffing. Meet FEMA requirement for NIMS certification. Possess a valid Florida driver’s license. Every New Port Richey employee is required to fill out a Disaster Response Survey and is subject to being required to report to work during a declared disaster. EOE/DFWP
Physical address where the job position is located.
Please visit our website to download an application www.cityofnewportrichey.org. Applications can be emailed to firstname.lastname@example.org, sent/dropped off to 5919 Main Street, New Port Richey, FL 34652 or faxed to 727-853-1043.