Job: Library Division Manager- Technical Services

General Information
Library Division Manager- Technical Services

Number position available:

$63,073.00 - $100,916.00 Annually

Job Category:

Position DOES NOT require a Master's degree from an ALA accredited program.

Pay Grade:  M44

Current Pasco County Employees:  Please refer to the  Personnel Policy & Procedure Manual for starting salary information.

General Description:  Technical and administrative work in assisting in planning, organizing, and directing the automation and technology services of the Pasco County Library System. An employee assigned to a position in this classification is responsible for planning, determining, assessing, and addressing all PCLS technology needs.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES:  All employees will be required to work before, during, or after an Emergency. During an Emergency employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.


 Essential Job Functions:
Plans, analyzes, and evaluates library services and operations and recommends appropriate action in the major division of assignment (Technology Services). Actively participates in setting goals, establishing policy, and evaluating the technology needs of the library system as a whole. Assists in development of the annual budget as it pertains to PCLS technology needs. Creates the technology capital replacement plan. Participates in the selection of subordinate staff and professional personnel and in evaluating their performance. Supervises hiring, promotions, performance reviews and all other related personnel actions for employees within the division. Provides leadership and guidance to division employees. Establishes staff training programs to increase knowledge and promote excellence. Participates with the Libraries Administration in legal, financial, and contractual matters. Serves as liaison with patrons, consultants, contractors, and others as required. Interprets library goals and policies to staff and to groups and individuals outside the library. Represents the Library System at meetings or events as necessary. Prepares reports and publications relating to division activities. Prepares and reviews grant proposals and monitors division grant projects.

Performs related work as required.


 Knowledge, Skills and Abilities:
  • Knowledge of the principles and methods of professional public library service.
  • Knowledge of public library organization, services, and operations.
  • Knowledge of technology as related to library services including ILS systems, PC and Print Management Systems, and System Restore Software.
  • Knowledge of management techniques involved in strategic planning, resource allocation, personnel management, leadership, and coordination of people and resources.
  • Knowledge of principles and practices for providing customer services including customer needs assessment, development of quality standards for services, and evaluation of customer satisfaction.
  • Knowledge in as many of the following subjects is preferred: TDM/Key phone systems, VOIP telephone systems, cellular networks, smartphones & email integration, Microsoft enterprise desktop and computing environments, Microsoft SCCM, IP and subnets with VPN tunneling, firewall and internet security.
  • Intimate knowledge of server technology, concepts and standards, e.g. Windows Server 2016/2012, Microsoft SQL, DNS, DHCP, FTP, SMTP, and experience of virtual server products such as VmWare.
  • Knowledge of Firewall Security and Services, configuring permissions, administration levels (server, site, directory and file).
  • Extensive network knowledge, e.g. LAN, WAN, VLAN, WLAN, Routing, Switching, Fiber Optics, and mixed network environments.
  • Knowledge of Microsoft Windows Platforms (WIN 10 and WIN 7) and Cisco and Cisco Meraki Networking products, and Active Directory.
  • Experience with Exchange 2013/2016/2019 and Office 365.
  • Experience with MAC OS.
  • Knowledge of Thin Client technologies such as Citrix XenApp and XenDesktop.
  • Knowledge of technology architecture best practices including BICSI, IEEE 802.3
  • Knowledge of network evaluation and mitigation of risks practices.
  • Knowledge of methodologies, tools, standards, and procedures for System Management, Software Management, Software Distribution, and Asset management.
  • Ability to bring others together to reconcile differences.
  • Ability to apply logic and reasoning to resolve problems.
  • Ability to motivate, develop, train, and direct personnel.
  • Ability to deal with diverse elements simultaneously.
  • Ability to understand and apply highly complex policies and procedures.
  • Ability to plan and assign work.
  • Ability to work evenings and weekends.
  • Ability to work independently as well as a team player.
  • Ability to create tools and utilities as needed.
  • Ability to multi-task between operational support and project support.

Minimum Requirements:
PHYSICAL SKILLS:  Ability to lift and/or move up to 35 pounds and also push or pull heavy objects. May use a handling device (dolly, cart, etc.) or work with another team member to lift and/or move excessively heavy objects.  Job requires walking, standing, sitting, bending, stooping, and reaching. Also requires use of a variety of computer technologies and related software. Ability to communicate effectively using verbal, written, and visual communication. 

EDUCATION, TRAINING AND EXPERIENCE:  Must possess a Master's degree in Library Science or Computer Science or equivalent. (Library Science Master's degree must be from a college or university accredited by the American Library Association.) Five (5)years of progressively responsible supervisory experience in a public library system, with a minimum of three (3) years of experience supervising a full service branch and one (1) year of experience supervising a large regional branch.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:  Must possess a valid driver's license. Microsoft Certified System Engineer, MCAD, or equivalent technical certification preferred.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE:  Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.

VETERANS' PREFERENCE: Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.


Job open date:

Application deadline:
Open Until Filled

Apply at:

Additional information
Library Type:
  • Public Libraries

Job Type:

Job Location

Physical address where the job position is located.

Job Place:

Job Location:
Central Florida

8012 Library Rd




Institution Information
Institution Name :

8012 Library Rd




Contact Information / How to apply
Contact Name:
Rebecca Geiger

Contact Email:

Contact Phone:

Contact Fax:

How to apply

Please apply on the county website provided.

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