Job: User Experience Librarian

General Information
User Experience Librarian

Number position available:

Minimum salary $51,742 at the Assistant University Librarian rank; Minimum salary $59,795 at the Associate University Librarian rank; Actual salary will reflect selected professional’s experience and credentials

Job Category:

Position DOES NOT require a Master's degree from an ALA accredited program.



DEADLINE DATE:       February 5, 2020 – review of applications will begin January 12, 2020






The User Experience Librarian will bring a user-centered focus to create inclusive, accessible and innovative experience with library technologies, service teams, research collections and physical spaces. This is a year-round (12 month) tenure track library faculty position in the George A. Smathers Libraries’ newly created Assessment Unit. Under the direction of and working with the Program Director, this position plays a key role in creating an excellent experience for both physical and virtual users of the Libraries. We are seeking a strong collaborator who can carry out user studies, develop methods to examine the changing needs of user communities, and advance innovative plans that are responsive to those needs.




The Libraries are actively seeking candidates who bring culturally-rich lived experiences to work with individuals of diverse backgrounds, experiences, races, ethnicities, genders, sexual orientation, and perspectives. The library encourages staff participation in reaching management decisions and consequently the User Experience Librarian will have the opportunity to serve on various committees and teams. The User Experience Librarian will pursue professional development opportunities, including research, publication, and professional service activities in order to meet library-wide criteria for tenure and promotion in addition to maintaining knowledge of trends, developments, and techniques in user experience and accessible service design.






  • Analyzes the Libraries’ services and spaces for accessible and inclusive design.

  • Collaborates with key library units to integrate user experience theory into library initiatives for effective delivery of resources and services, library web design and the digital user experience.

  • Actively engages with the University of Florida user community to better understand user experiences.

  • Strengthens the Libraries’ assessment practices related to user experience, by providing training, consultations and promotion of knowledge and skills across all library materials, services and spaces.

  • Interacts with library- and campus-wide user communities through formal and informal channels to continuously identify priorities, needs, and experiences.  Includes individuals of diverse backgrounds, experiences, races, ethnicities, genders, and perspectives in work activities.

  • Performs scholarly research and provides service at the institutional and professional levels as related to assignment and in accordance with tenure and promotion criteria.







  • ALA-accredited MLS or equivalent advanced degree in an information field relevant to planning/project management, and developing/implementing usability, accessibility and innovation initiatives.

  • Two years of experience working with user experience studies and/or assessment.

  • For appointment at the Associate University Librarian rank, eight years of directly applicable postgraduate degree experience.

  • Demonstrated experience with usability concepts, principles, standards and testing methodologies.

  • Exceptional interpersonal and communication skills, with the ability to establish positive and productive collaborations working with diverse audiences and colleagues throughout the Libraries and beyond.

  • Demonstrated ability to learn and use new assessment tools and methods for assessment projects.

  • Demonstrated commitment to contributing to a respectful and caring community for all, including individuals of diverse backgrounds, experiences, races, ethnicities, gender identities, sexual orientation, and perspectives.

  • Initiative, flexibility and the ability to adapt to a complex, rapidly changing academic environment.

  • Strong potential for meeting the requirements of tenure and promotion (outlined at




  • Expertise with usability concepts, principles, standards and testing methodologies.

  • Experience with relevant usability/user experience testing software (e.g., Morae, Suma).

  • Experience using qualitative and quantitative analysis tools such as SPSS, Excel, and ATLAS.ti.

  • Experience assessing training and support needs, developing training content and materials, and conducting workshops.

  • Experience conducting assessment in a library environment to identify user needs and measure library user satisfaction levels.

  • Working knowledge of accessibility standards such as ALA Web Accessibility Guidelines, W3C, WAI, WCAG-EM.

  • Working knowledge of online and open access publishing practices (e.g., DOAJ, SPARC, CREATIVE COMMONS, etc.).



Job open date:

Application deadline:
Open Until Filled

Apply at:

Additional information
Library Type:
  • Academic Libraries

Job Type:

Job Location

Physical address where the job position is located.

Job Place:
Gainesville, Florida

Job Location:
Central Florida

PO Box 117024




Institution Information
Institution Name :
University of Florida/George A. Smathers Libraries

PO Box 117024




Contact Information / How to apply
Contact Name:
Tina Marie Litchfield

Contact Email:

Contact Phone:

Contact Fax:

How to apply


Application Process


To apply, submit


  • a cover letter detailing your interest in and qualifications for this position

  • a written statement regarding “the role of user experience assessment in improving academic libraries.” (up to 500 words)

  • your current resume or CV

  • a list of three references including their contact information (telephone number and email address)


Apply by February 5, 2020 (applications will be reviewed beginning January 12, 2020). Submit all application materials through the Jobs at UF online application system at Requisition 57528. Failure to submit the required documents may result in the application not being considered. If you have any questions or concerns about this process please contact Bonnie Smith, George A. Smathers Libraries Human Resources Office, at


 Final candidate will be required to provide official transcript to the hiring department upon hire. A transcript is not considered “official” if a designation of “Issued to Student” is visible. Degrees earned from an education institution outside of the United States are required to be evaluated by a professional credentialing service provider approved by the National Association of Credential Evaluation Services (NACES).







The University of Florida is an Affirmative Action, Equal Opportunity Employer and encourages applications from women and minority group members. We are dedicated to the goal of building a culturally diverse and pluralistic environment; we strongly encourage applications from women, members of underrepresented groups, individuals with disabilities, and veterans. As part of the application process, applicants are invited to complete an on-line confidential and voluntary demographic self-disclosure form which can be found at: This information is collected by the University of Florida's Office of Human Resources to track applicant trends and is in no way considered by the Smathers Libraries in the selection process.





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