Job: Chief Innovation Officer

General Information
Chief Innovation Officer

Number position available:

$60,384.06 - $99,633.71

Job Category:

Position DOES NOT require a Master's degree from an ALA accredited program.


Leon County Government is excited to announce that we are hiring a Chief Innovation Officer for the Leon County Public Library System.  A major responsibility of the Chief Innovation Officer will be to lead the implementation of the County's newly adopted Essential Libraries Initiative.
What is the Essential Libraries Initiative?
The Essential Libraries Initiative is a process that re-envisions our public libraries to address the changing needs of County residents and the usage trends throughout the library system.  Adopted in January at Leon County's Annual Board Retreat, the initiative's action plan includes convening a community dialogue to help guide the future of our public library system. Ultimately, the Essential Libraries Initiative will set Leon County on a three- to five-year plan of action to realign our Library's programs, services, staff, and physical spaces with the community's greatest needs and goals.
For more information about Leon County's Essential Libraries Initiative, click here to view the Annual Board Retreat report.
About Leon County Government & the Leon County Public Library System         
Leon County Government is a Commission-Manager form of government, and the County Administrator is appointed by the Board to oversee all functions, directives, and policies of the County. Due to this strong and consistent leadership, since 2013, Leon County has been recognized with 68 awards from the National Association of Counties for best practices and achievement in County programs and services. As of November 12, 2002, Leon County is governed by a Home Rule Charter. The total County budget is $263.6 million, and the total number of full-time equivalent staff is more than 1,700, including all of the Constitutional Offices.
The Leon County Public Library System is a department of Leon County Government and provides services at a Main Library and six branch libraries in addition to offering outreach services to select senior residential communities. The Library's seven facilities total 156,767 square feet. In this space, the Library maintains over 700,000 digital and print titles which are checked out approximately 2 million times annually. Additionally, 276 public desktop computers are available at the Library, and card holders have access to limited free printing and unlimited paid printing. A regular schedule of adult and youth programs are also offered through the Library including various book clubs, the Booked for Lunch author series, Storytime and Baby Time, Crazy 8s Math Club, LEGO Club, The Big Read, and Summer Reading events. Services are also available remotely via the library's website. There users can locate and download e-books, audiobooks and videos; renew and request library materials; ask for information or research assistance via e-mail or the "Ask a Librarian" service; and use online subscription databases. All of this is currently accomplished with a staff of 101.7 full-time equivalents (FTEs) and an annual budget of approximately $7.2 million. Approximately $160,000 of the Library's annual budget is provided by state aid through the Florida Department of State.  Various Library projects and programs are also sponsored by the Friends of the Library each year.
For more information about the Leon County Public Library System, visit our website at
This is highly professional, responsible administrative and managerial work in the Leon County Public Library system. This position is responsible for creating an environment that fosters and encourages innovation and transformation across the Library system. This position is a member of the Library's Executive team and reports to the Library Director. Work involves leading the Essential Libraries Initiative strategic plan and other activities designed to transform the way the library serves customers and the community, and the way the library operates to support that service. This position will collaborate with all Library divisions and branches to maximize the use of resources, including general revenue, grant and endowment funds, staff and collection materials, programs and classes to demonstrate responsible stewardship of resources and maximize customer experiences, both in the Library facility and in the community. This position is responsible for managing new initiatives and projects that promote the Library's relevance and value to the community and performs other related duties as required.
NOTE:   The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  The Job Description Questionnaire (JDQ) reflects a more detailed description of the position.  Neither the job description nor the JDQ constitutes an employment agreement.  Both are subject to change as the needs of the County and requirements of the job change.   

Provides leadership and guidance to assigned staff which includes employee development and customer experience (circulation) training staff, data collection and analysis staff, budget and grants management staff, programming staff and Friends of the Library and Library Advisory Board support staff.  Develop and facilitate the implementation of an innovative methodology and strategies that guide and promote a culture of continuous development of staff skills. Provide guidance in the development of and use of data collection software and other technology tools to create reports that facilitate continuous improvement in the program offerings and service delivery.  Provide guidance and review the of the work performed by staff, including conducting periodic and annual performance assessments. Provide guidance and support of major program, project and activity development. Provide leadership and direction in the development and implementation of  long-range community literacy and learning plans.
Identify new ways to provide library services and conduct business operations. Provide guidance to management in identifying best practices in all work areas to promote the Library's goal,  mission, and administrative direction. Assess current and ongoing programs, activities and services for effectiveness in meeting community needs or the identified objective. Develops and implements policies to further enhance customer service delivery. Provide guidance to divisions to encourage and support communication of library activities, including marketing and digital strategies, programs and partnerships, learning engagement and collection development. Assist in identifying and drafting applications for grant funding. Incorporate outcome-based planning and evaluation and explore creative and impactful program and services options to bring the Library to the community and the community to the Library, while maintaining a high level of measurable service of core programs to ensure relevance and value.
Serves as the staff to the Friends of the Library, including coordination with Library divisions for agenda topics and committee recommendations. Collaborate with the Library Advisory Board to identify and share strategies that support the Library's mission and goals.  Serve as the Library's liaison for Friends of the Library other community partners. Collaborate with Friends of the Library to identify potential projects for funding. Collaborate with community partners, external agencies, businesses, and County departments and divisions to develop and implement programs and services that maximize the use of staff's talents as a tool to educate, inspire, raise awareness and address community needs.
Assist in the development and administering of the Library's annual budget. Develop and maintain the programming line item budget which includes planned community outreach activities and services.

Performs other duties as required.

Must be able to work independently, collect,organize assess, analyze data. Must be able to establish work plans and evaluate the work of others. Must be able to communicate effectively, both orally and in writing. Must be able to prepare and present comprehensive reports, both formally and informally. Must be able to motivate, encourage and inspire others. Must be able to identify and solve problems. Must be able to plan and develop a budget. Must be able to design and implement strategies to address specific needs in the community. Must be able to assess and recommend solutions to address library operations, processes, and procedures.

Work requires a high degree of coordination to manage program needs and customer services.  Employee must be able to think creatively and understand the needs of the community groups while navigating sometime politically charged issue, and identify options that address the greatest needs utilizing reasonable strategies.  Employee must exercise strong leadership skills using independent judgment and discretion in accordance with County policies and procedures. Employee must be able to manage multiple tasks with competing deadlines, be able to address complex problems and identify viable and cost effective solutions.

Supervision Received
Duties are determined by policies and strategies, typically from County Administration, Division, Department or Board.  Position requires significant independent judgment to establish and obtain support for organizational goals and to meet desired outcomes. Employee must be highly autonomous.
Supervision of Others
Position is supervisory.

Internal customer contacts include County Administration staff and Library staff at all levels for the purpose of coordinating work, receiving direction, resolving conflict, and providing information.  External customer contacts include various community agencies, vendors, other libraries, and various groups for the purpose of problem resolution and information exchange.

Work is performed with a computer, various software programs, and operation of a vehicle.
Work environment is mainly indoors. Travel to other branch libraries and other organizations as needed. Requires walking or movin


Requires a Bachelor's degree in Communications, Business, Public Administration or a related field and five years of professional related experience, two years of which must have been in a supervisory capacity; or an equivalent combination of training.  Must possess a valid Driver's License and have a favorable driving record.


Job open date:

Application deadline:

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Additional information
Library Type:
  • Public Libraries

Job Type:

Job Location

Physical address where the job position is located.

Job Place:
Main Library - 200 West Park Ave., Tallahassee, Florida

Job Location:
Northwest Florida

200 West Park Ave.




Institution Information
Institution Name :
Leon County Public Library

Main Library - 200 West Park Ave.




Contact Information / How to apply
Contact Name:
Linda J. Haynes

Contact Email:

Contact Phone:

Contact Fax:

How to apply




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