Job: Partner Engagement Specialist

General Information
Position:
Partner Engagement Specialist

Number position available:
1

Compensation:
entry-level

Job Category:
Networking & Automation

ALA:
Position DOES NOT require a Master's degree from an ALA accredited program.

Description:

Seeking an enthusiastic member for our Sales and Outreach Team!

ByWater Solutions was created with the express goal of changing the way libraries interact with their software and the vendors who support them. We believe that libraries deserve to have access to a personalized, comprehensive support system at a reasonable cost. Our company is made up of a small and close-knit group of librarians, book lovers, technology and data geeks, Tolkien fans, space nerds, knitters, marathon runners, animal lovers, and most importantly, library lovers and open-source fanatics.

We are currently seeking an individual for our Sales and Outreach Department who will work directly with our library partners. Our new Partner Engagement Specialist will work independently to periodically make contact with our library partners, establish and cultivate relationships with librarians, and help them tell their stories on social media. You will work with many different types of libraries across the United States, Canada, and other countries. This position requires an outgoing, confident individual with excellent verbal and written communication skills, expertise in social media interfaces, and an understanding of library workflows and policies. Knowledge of Koha and other open-source software is a definite plus!

If you enjoy a fast-paced environment and can provide excellent service to our library partners, we want you to join our team.


Education:

Skills and Qualifications we are looking for:

  • Passion for Libraries and their services to communities.
  • Develop and manage relationships with ByWater Solutions’ library partners.
  • Identify, assess, and document partners’ needs to achieve optimal satisfaction.
  • Maintain regular check-in calls with partners for updates and information sharing.
  • Expertise in multiple social media platforms with the ability to sustain readers’ curiosity and create buzz around content.
  • Facilitate and respond to online conversations with customers via social media outlets.
  • Comfortable communicating on the phone, in person, on video, and in email.
  • Stay up-to-date with emerging technologies, social media platforms, and updates to our products ensuring maximum effectiveness.
  • Self-directed and able to effectively work from home and manage time and responsibilities.
  • Proven organizational and planning skills.
  • Multitask, prioritize, and manage time effectively.
  • 1-2 years of library experience preferred.
  • MLS preferred but not required.

Multilingual:
N/A

Job open date:
08-04-2020

Application deadline:
08-13-2020

Apply at:
https://bywatersolutions.com/news/we-are-hiring-in-our-sales-and-outreach-department

Additional information
Library Type:
  • Other

Job Type:
Full-time

Job Location

Physical address where the job position is located.

Job Place:
Telecommuting

Job Location:
Central Florida

Address:
Telecommuting

City:
Telecommuting

Zip:
93102

County:
Alachua


Institution Information
Institution Name :
ByWater Solutions

Address:
PO Box 1346

City:
Santa Barbara

State:
CA

Zip:
93102

Contact Information / How to apply
Contact Name:
Jessica Zairo

Contact Email:
jzairo@bywatersolutions.com

Contact Phone:
8134763310

Contact Fax:

How to apply

This is an entry-level, full-time position that requires telecommuting. ByWater offers performance bonuses, 401k, medical, great pay, on the job skills training, ongoing education opportunities and the chance to work with a talented group of team members. This position requires up to 5% travel time (once or twice a year). We're looking forward to meeting you.

Send your resume and letter of interest to Jessica Zairo (salesjobs@bywatersolutions.com).


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