Job: User Experience Specialist I

General Information
Position:
User Experience Specialist I

Number position available:
2

Compensation:
$13/hour

Job Category:
Circulation

ALA:
Position DOES NOT require a Master's degree from an ALA accredited program.

Description:

The User Experience Specialist I at Evans Library provides exemplary customer service and academic support to Florida Tech students, faculty and staff on-campus and online in all areas of inquiry and study, including assistance with students’ immediate needs on demand; delivery and responsiveness to library user needs; and promotion of library services, resources, events, workshops, and other library activities. The User Experience Specialist I assumes responsibility for the iDesk and total user experience as a member of the Public Services team.

 

Position hours may vary. Weekends and evenings will be required and flexibility is necessary.

 

Florida Tech offers an outstanding benefits package as well as full tuition remission for all employees.

 

 


Education:
  • Provides comprehensive, high-quality, professional customer service, academic support and research assistance to all Florida Tech students, faculty, and staff.
  • Assists in creative promotion of library services, resources and events, and maintains library presence on social media and campus platforms.
  • Supports students in all aspects of their university experience focusing on overall student success and student retention at Florida Tech.
  • Manages technology lending overdues, including internal and external communications and system updates.
  • High School Diploma and Customer Service Experience required.

Multilingual:
N/A

Job open date:
09-29-2021

Application deadline:
Open Until Filled

Apply at:
https://floridatech.wd5.myworkdayjobs.com/en-US/FloridaTechCareers/job/Florida-Tech-Main-Campus-Melbourne/User-Experience-Specialist-I_R1260

Additional information
Library Type:
  • Academic Libraries

Job Type:
Full-time

Job Location

Physical address where the job position is located.

Job Place:
Florida Tech Main Campus Melbourne

Job Location:
Northeast Florida

Address:
150 West University Blvd.

Address 2:
Florida Institute of Technology

City:
Melbourne

Zip:
32901

County:
Brevard


Institution Information
Institution Name :
Evans Library / Florida Tech

Address:
150 West University Blvd.

Address 2:
Florida Institute of Technology

City:
Melbourne

State:
FL

Zip:
32901

Contact Information / How to apply
Contact Name:
Nancy Garmer

Contact Email:
ngarmer@fit.edu

Contact Phone:
3216747542

Contact Fax:

How to apply

Submit your application through Florida Tech Employment: https://www.fit.edu/employment/

 


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