NATURE OF WORK:
This is entry level para-professional work in the Miami-Dade Public Library System. Employees in this class are responsible for performing varied clerical work relating to the operation of specialized areas of a library. Duties include serving patrons at the circulation desk by telephone and/or in person; processing library materials for distribution and assisting staff with special projects, programs or a specialized library department. Supervision is received from a superior who assigns tasks and reviews work for achievement of desired results.
Opens and closes the circulation desk; charges and discharges library materials; compiles departmental statistics; assists patrons by telephone and in person with routine procedural and directional questions; processes and issues library cards; assists patrons with automated products. Screens new library materials for errors and makes corrections as needed; barcodes and links materials, as required; edits records in bibliographic database. Verifies patron and circulation information by use of computer terminal; processes reserves; empties book drops and returns materials to the designated branch for processing and re-shelving. Collects fines for materials and fees from patrons residing outside of the library taxing district. May be assigned to balance cash receivables and process deposits to Business Office. Searches shelves for claim returns and reserves; notifies patrons when reserves are available. Processes donations, paperbacks, periodicals, and rental books for circulation; updates item records in the computer for library materials; types spine labels; makes minor repairs to books. Assists with special projects, programs or specialized library area; checks-in and distributes mail; files materials such as micro-forms and loose leaf services; operates audio-visual equipment. Maintains library materials and equipment in an assigned library area. Maintains supplies and equipment inventories and requisitions new supplies as needed. Performs related lower level work as required.
KNOWLEDGE, ABILITIES, AN SKILLS:
Knowledge of the general rules and regulations of the public library system. Knowledge of library circulation and cataloging. Knowledge of basic library procedures, methods, and techniques. Knowledge of customer service principles and techniques. Ability to file alphabetically and numerically. Ability to communicate in verbal and written formats. Ability to handle simple monetary transactions. Ability to accurately operate a typewriter or computer keyboard. Ability to understand, follow and communicate verbal and written instructions. Ability to learn routine and specific tasks within a reasonable time period. Ability to deal tactfully and courteously with the public. Ability to make minor decisions in accordance with library policies and procedures. Sufficient physical strength and agility to perform assigned duties.
High school diploma or GED. Six months of experience in library work, customer service, public contact, or related field are required.
Physical address where the job position is located.
Visit www.miamidade.gov/jobs to apply with job opening number 65431 on or before Monday, January 24, 2022.