Job: Access and Resource Sharing Assistant - Library Assistant 2

General Information
Access and Resource Sharing Assistant - Library Assistant 2

Number position available:

$15.45 minimum salary. The Smathers Libraries offer a salary commensurate with experience and credentials

Job Category:
Reference & Public Services

Position DOES NOT require a Master's degree from an ALA accredited program.







POSITION TITLE:         Access and Resource Sharing Assistant




CLASSIFICATION:       Library Assistant 2




REPORTS TO:               Access and Resource Sharing Program Manager




SALARY:                         $15.45 minimum salary. The Smathers Libraries offer a salary commensurate with experience and credentials




JOB NUMBER:             5200951




DEADLINE DATE:        March 29, 2022 - applications will be reviewed as received




                                          PLEASE NOTE:              Please be aware this position is time-limited with an end date of 5/1/2025.






The primary responsibility of the Access and Resource Sharing Assistant is to support the Access and Resource Sharing department by facilitating patron access to materials through resource sharing, including UBorrow and Interlibrary Loan borrowing, lending, and document delivery processes. With a primary focus on Interlibrary Loan Borrowing activities, the Access and Resource Sharing Assistant will be responsible for using a variety of sources to verify citations, send requests to potential lenders, problem solve issues related to borrowing requests, and maintain a professional, courteous, and customer focused demeanor while providing high quality customer service.




To support all students, staff and faculty, and foster excellence in a diverse and collaborative society, the Libraries are actively seeking candidates who bring culturally-rich lived experiences to work with individuals of diverse backgrounds, experiences, races, ethnicities, genders, sexual orientation, and perspectives.








·      Performs borrowing functions in ILLiad.


·      Searches a variety of bibliographic databases, especially WorldCat, to verify and locate cited materials.


·      Performs UBorrow borrowing activities, use ALMA fulfillment function.


·      Corresponds via phone or e-mail with libraries throughout the world to resolve borrowing issues.


·      Assists in processing material in shipping systems.


·      Stays informed on current professional resource sharing topics related to copyright, Interlibrary Loan policies, updates, systems/software changes, and workflows.




Document Delivery:


·      Assists with the daily processing of Document Delivery requests for all UF affiliates.


·      Searches a variety of bibliographic files to verify citations and locate material.


·      Scans and uploads electronic and hard copy articles.


·      Communicates and reinforces ILL policies






·      Assists in the lending functions of the ILL unit.


·      Performs key ILLiad functions including request renewal, status updates, and electronic request fulfillment through mail/fax/Odyssey.


·      Performs UBorrow lending activities and shipping tasks related to all lending material.


·      Processes material in ALMA circulation system.


·      Contacts branch libraries via phone or e-mail regarding loans of materials.




Customer Service and Teamwork & Interpersonal Skills:


·      Handles all incoming queries from library partners, insitutions, faculty, staff and patrons.


·      Provides assistance in the use of the ILLiad interlibrary loan system to all users.


·      Stays aware of department needs and priorities and exercises initiative to be as productive as possible.


·      Maintains active communication with Access and Resources Sharing Manager regarding issues which need further consideration




Institution Information
Institution Name :
University of Florida/George A. Smathers Libraries

PO Box 117024




Contact Information / How to apply
Contact Name:
Tina Marie Litchfield

Contact Email:

Contact Phone:

Contact Fax:

How to apply

Application Process


To apply, submit


·            a cover letter detailing your interest in, and qualifications for this position


·            your current resume or CV


·            a list of three references including their contact information (telephone number and


·            email address)



Apply by March 29, 2022.  Applications will be reviewed as received. Submit all application materials through the Jobs at UF online application system at Job Number 52091.  If you have any questions or concerns about this process, please contact Tina Marie Litchfield, George A. Smathers Libraries Human Resources Office, at


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